Overview
Stellaris Management Ltd ("Stellaris", "we", "us") is committed to protecting the privacy of visitors to our website. This policy explains what information we collect, how we use it, and your rights regarding that information.
We operate in accordance with British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Information you provide directly
When you submit a consultation request through our contact form, we collect:
- Your name
- Your email address
- Your phone number
- Your property type and service area of interest
- Any details you choose to share in your message
This information is used solely to respond to your inquiry and prepare for a consultation conversation. We do not use it for marketing purposes.
Information collected automatically
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:
- Pages visited and time spent on each page
- General geographic location (country/region level)
- Device type and browser
- How you arrived at the site (search, direct, referral)
This data is aggregated and anonymous — it cannot be used to identify you personally. It helps us improve the site's content and performance.
Cookies
Google Analytics uses cookies — small text files stored in your browser — to distinguish visitors and track sessions. These cookies do not store personal information. You can disable cookies at any time through your browser settings. You can also opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
How We Use Your Information
We use the information collected to:
- Respond to consultation requests
- Prepare for scheduled calls or meetings
- Improve our website based on aggregated usage data
We do not sell, rent, or share your personal information with third parties for commercial purposes.
Third-Party Services
We use the following third-party services to operate our website:
Google Analytics — website usage tracking. Data is processed by Google in accordance with their Privacy Policy.
Basin — contact form processing. Submitted form data is transmitted securely and delivered to our inbox. Basin does not use your data for any purpose beyond delivery. See Basin's Privacy Policy
Data Retention
Consultation request submissions are retained only as long as necessary to respond to your inquiry. We do not maintain a marketing database or mailing list. Google Analytics data is retained for 26 months per Google's default settings.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request that we delete your information
To exercise any of these rights, contact us at info@stellarismanagement.ca.
Contact
If you have any questions about this privacy policy or how we handle your information:
Stellaris Management Ltd info@stellarismanagement.ca +1 (604) 555-0182 British Columbia, Canada
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top. Continued use of the website after changes are posted constitutes acceptance of the revised policy.